Frequent Questions
Q. I cannot Login!
A. If you cannot login there is not much support can help with. You can Reset your password, Check you are using your email and Password to login, check caps lock, but if all this doesnt work, due to security we wont be able to recover your account. Remember to not rely on autofill. Write down your password as you create it, login, then remember it and destroy the written down password. This is the best way to create and use a password.
Q. Do i need to deposit to withdraw?
A. Nope, but we do require you to be active and use all the features not just the Faucet. You can measure your Activity rate in your Account. We just need at least 10% activity to withdraw, this can increase and decrease over time, so make sure you use all the features, they all pay well so.. why not?
Q. I requested a withdrawal and havent recieved it yet!
A. Withdrawals are made Every Friday on or Before 20:00 GMT you will see your transaction link once a withdrawal has been processed. If your address is on this list you have been paid, watch out for some wallets have minimum deposits. We suggest you use a decentralised one like Ledger or a core wallet. Please do not contact us until at least 24 hours after the payout time, some blockchains are slow and can take time to credit your account.
Q. Can i advertise anything on this site?
A. Anything that does not include Illegal, Adult, Malware, Spyware or any other general banned activity. We suggest to advertise Bitcoin Related websites to ensure you have the correct audience. Everyone here is Bitcoin mad!
Q. What is my question isnt listed here?
A. Then, you can contact us or our community for help. Ask in our Telegram chat and you will get the quickest responce!
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